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Login and registration problems?

Please note that the NOVICE site is experiencing some compatability issues with Internet Explorer. If you are using Internet Explorer and cannot log in (the page keeps refreshing) please use another browser.


If you are still having difficulty logging in or registering with NOVICE, please do not hesitate to contact us and we will be happy to help:

When you contact us, please include the following information:

  • Your username, and your full name.
  • An explanation of the problem you are experiencing (including any error messages that are displayed when you attempt to login/register).
  • Your web browser's type (E.g. Google Chrome) and version (in most cases select Help->About to view this information).

You may also try the following:

  • Try exiting your web browser completely, restart the browser and try again.
  • If you believe you have forgotten your username, or password, try using this link to receive a reminder or reset your password.
  • Ensure that your browser will accept 'cookies' from Refer to your browser's help feature for more information.
  • Try clearing your browser's cache, including cookies and active logins. Refer to your browser's help feature for more information.

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Last updated 2057 days ago by Tierney